Are Custom Orthotics Covered by Insurance in Mississauga?

Khairunnisa Hemani • January 18, 2026

If you’re searching for solutions to foot pain, plantar fasciitis, or chronic lower limb discomfort, you might have heard about custom orthotics. But a common question arises for many Mississauga residents: Are custom orthotics covered by insurance? At Delta Physiotherapy & Rehab, conveniently located near Square One and Dundas in Mississauga, we get this question every day. 


Here’s everything you need to know about insurance coverage for custom orthotics, local policy tips, and how our clinic makes accessing care easier.


What Are Custom Orthotics, and Who Needs Them?


Custom orthotics are prescription medical devices specially designed to support and comfort your feet. Unlike over-the-counter insoles, custom orthotics are tailored to your unique foot structure, helping with conditions such as:


  • Plantar fasciitis
  • Flat feet or high arches
  • Heel spurs
  • Bunions
  • Arthritis and joint pain
  • Diabetic foot issues.


By prescribing custom orthotics from our Mississauga clinics, our chiropody and physiotherapy experts aim to improve your mobility, relieve pain, and prevent further injury.


Does Insurance Cover Custom Orthotics in Mississauga?


The good news for Mississauga residents is that most extended health benefits plans in Ontario provide partial or full coverage for custom orthotics when medically necessary. However, the extent of insurance coverage can vary depending on your specific policy and provider.


Essential Insurance Coverage Points:


  • Most plans require a prescription from a licensed healthcare provider such as a chiropodist, podiatrist, or physician.
  • Coverage typically includes a thorough biomechanical assessment and the orthotic devices themselves.
  • Many insurers stipulate that the assessment and casting must be performed by a regulated healthcare practitioner.
  • The reimbursement amount and frequency (e.g., once every 1-2 years) may differ from plan to plan.


Maximizing Your Insurance Benefits: Tips for Mississauga Patients


To make the reimbursement process smooth, Delta Physiotherapy & Rehab assists you every step of the way. Here’s how you can maximize your insurance benefits for custom orthotics:


What to Do Before Initiating Insurance Claims:


  • Review your plan’s policy booklet or contact your insurance provider directly.
  • Ask about required documentation—most insurers ask for:
  • A prescription from a relevant healthcare professional
  • A detailed biomechanical assessment report
  • Proof of purchase/invoice from the provider
  • Confirm coverage limits and frequency (e.g., annual maximums or limits per pair)
  • Check if direct billing is available—our clinics are happy to guide you through this process.


Why Choose Delta Physiotherapy & Rehab for Custom Orthotics in Mississauga?


As a leading provider of custom orthotics in Mississauga, Delta Physiotherapy & Rehab offers a seamless and patient-focused experience. Choosing us means:


  • Assessment and prescription by certified practitioners, including chiropodists and physiotherapists
  • Accurate casting and measurement for precision fit
  • Expert advice tailored to your condition and lifestyle
  • Assistance with all insurance paperwork and claims submission.


We serve the entire Mississauga area, including Central Parkway, Dundas, and surrounding neighbourhoods, making us an accessible and trusted choice for foot health. Our collaborative team ensures every orthotic device is prescribed based on a full medical and biomechanical evaluation, meeting both your health needs and your insurer’s requirements.


Frequently Asked Questions About Insurance Coverage


Can I purchase orthotics without a prescription?


Insurance companies almost always require a prescription and an assessment from a qualified health professional for coverage. Walk-in purchases of pre-made insoles are not covered.


What if I need orthotics for diabetic foot care?


Custom orthotics for diabetic care are typically covered under most health plans as long as you have a prescription and supporting documentation, which we are happy to provide.


Are other footwear or bracing devices covered as well?


Many insurance providers also offer coverage for custom braces, medical compression stockings, and additional devices when prescribed by a healthcare provider.


Start Your Recovery Journey with Delta Physiotherapy & Rehab


If you’ve been wondering whether your insurance policy covers custom orthotics in Mississauga, the team at Delta Physiotherapy & Rehab is here to help. Our staff will not only provide expert assessment and prescription for your needs but also walk you through every step of the insurance process—from paperwork to claims. Contact Delta Physiotherapy & Rehab today at either of our centrally-located Mississauga clinics, or book online for convenience. 

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